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I
cannot
hear "Voice Guidance" on my P-3600 - how can I correct this?
1. Please make certain that the
volume has been adjusted - through the Main System Menu <System
Setup/Volume> or hold the <MENU> button on the right side of the
P-3600 for 3 seconds)
2. It is possible that the SD-Card
voice guidance <WAV> files have become corrupted. There are
three methods to resolve this for you.
a) The easiest (non-techy)
way is for you to use the DVD Downloader that came with the
system.
Select the language(s) and map region, then reload the
SD-Card’s NAVI application and map
data (see manual for these
instructions). If you receive an write error or are using
Windows Vista,
please use Method b - below.
b) The quickest way is to
copy the files from the DVD Downloader disk located in
<Voices/US_English> to the
SD-Card <MobileNavigator/Voices/US_English> folder - select
<Yes> to overwrite.
c) If you do not have a DVD
drive for your PC, you can download the US_English voice
guidance
(VG) files from this website
by selecting the button below -
the file is the "ZIP" format. Once stored
on your PC, you can
"Unzip" the file and then follow the
instructions in Method b (above).
This undoubtedly will correct the issue – please let us know by
e-mail if it does not. |
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When I first power on my new CALIBER GPS system, it shows a
location in San Jose, CA and does not recognize my location -
how can I change this? the map road detail data that shipped on my
Caliber GPS System the most current?
Please make sure that you are outside and the system has a good
visibility to the open sky. .Sometimes
it takes a minute a two to lock onto 3 or more GPS satellites
(you can see how many satellites are being received by selecting
the Main Menu – Settings – GPS Diagnostics). As soon as the
system locks onto 3 or more satellites, the system will
immediately change from the default location (San Jose, CA) and
display your location. |
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When I first power on my new CALIBER P-3600 system, the
touch-screen does not seem to work - how do I correct this?
Occasionally during shipping, conditions occur that require that
the P-3600 system be reset. Please follow these
easy-to-perform instructions to reset your system - afterwards
your system will work properly and you should not have to do
this procedure again.
1) With the unit completely powered off, remove the SD
Card
2)
Power on the unit and wait until you see the Main Menu (4
buttons)
3)
Touch the screen several times
4)
Power Off the Unit completely off (no Red power light) and Wait
10 seconds
5)
Insert the SD Card
6)
Power the unit back on |
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When I push the <Power> button on my new CALIBER P-3600
system, the red light stays on - Why?
The red light stays on to show you that the system is in
<Standby> mode; while in this mode, the system is still drawing
power from the battery. When you push the power button
again, the system will quickly resume to the same place that you
were at, when the power button was first pushed.
· To turn the system completely <Off>
- hold the power button down for two or more seconds; the power button light will not be illuminated and the system
will not draw any power from the battery.
· To place the system in <Resume>
mode - quickly depress the power button for less than one
second; the power button light will be <Red>. |
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Is the map road detail data that shipped on my
Caliber GPS System the most current that is available from
Caliber?
Yes - As of December 1, 2007, all Caliber systems (P-3600,
F-5300 and P-3500) were shipped with the most current and up-to-date NAVTEQ®
road detail maps. As updates become available, they will
be posted on the Caliber web-site. |
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How do I change the Voice Guidance speaker volume on my CALIBER F-5300 system?
From the Caliber-NavMate <Main Menu>, select <Setup>, then select <Set Volume>. In the lower-left corner of the display, you will a <VOL +> and a <VOL -> icon. Adjust to your volume preference.
Caliber has made a navigation software update available, Version
2.06GA that will increase the time you have to input a volume
change; it is available on the <Map
Data & Navigation Software Updates> page. |
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Should I back up my Caliber-NavMate software including the maps?
Should for any reason the data on your flash card is lost, the supplied Caliber-NavMate DVD-ROM may be used to restore your map data. See the Caliber-NavMate Downloader Instruction Manual. |
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If driving in Canada, how do I access Canadian map data?
The supplied Caliber-NavMate DVD-ROM may be used in your PC with a flash card reader to load your Canada map data. See the Caliber-NavMate Downloader Instructions. |
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How do I change to a different Voice Guidance language?
Use the supplied Caliber-NavMate DVD-ROM to change a voice guidance language. See the Caliber-NavMate Downloader Instruction Manual. |
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What Voice Guidance languages are supplied with my CALIBER GPS navigation system?
Most system DVDs ship with 10 available languages; English-US <female>, French Canadian, Spanish-Mexican, English-UK, French, German, Italian, Spanish, Danish and Dutch. |
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How many voice guidance languages can be downloaded to the system at one time?
When updating the pre-loaded flash card image, only one voice guidance language at-a-time will be used. |
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What type of flash card should I buy for storing additional maps?
Caliber Personal Navigation Systems come with a pre-installed memory card containing everything you need to navigate in the country where you purchased the unit. If you wish to build additional map data libraries (e.g. All USA + Canada <2GB> or Canada-only <512MB>) we advise that you choose a flash card of the same type that shipped with your system and with enough memory to store your maps (as stated in database list). |
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What is the best place on the windshield to mount my Caliber Personal Navigation System?
Caliber is committed to make your driving as safe as possible roads. Any Caliber device should be placed in a position on your windshield that does not block your view of the road, in any way, and that enables an optimal usage of your device. Our advice is to mount your Caliber product at the lowest possible position on your windshield. Your Caliber device should not be placed directly under your rear-view mirror. |
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My unit does not receive a GPS signal, what should I do?
Sometimes it takes a minute a two to lock onto 3 or more GPS
satellites (you can see how many satellites are being
received by selecting the Main Menu – Settings – GPS
Diagnostics). If you continue to have problems getting
a GPS satellite fix, please make sure that you are outside
and the GPS antenna has a good visibility to the open sky.
Some heat-reflecting windshields and built-in windshield heaters block the GPS signal reception inside the car. Very often, such heat-reflecting windshields have a hole behind the rear-view mirror or the heat reflection is limited on the left (or right) side of the windshield to let signals pass through.
However, remember that your GPS receiver should always have
a free view of sky and that you have free and clear view
of the road. |
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Why do I sometimes find map or POI errors in Caliber products?
In order to obtain the correct map data, Caliber and its map suppliers, rely on local government and other local organizations throughout North America and the world to supply us with the correct, relevant and most up to date information for millions of roads, streets and lanes.
There are only a few map suppliers in the world that have excellent map data, one of them being NAVTEQ. The map data that Caliber uses is the best and most current data available on the market. Over the course of time, roads are changed or new roads are added; our map supplier has over 1,500 hundred people driving through North America and analyzing satellite images to register these changes. This process is time consuming and a logistical challenge. All map feedback form our Caliber customers submitted via e-mail will also be passed on to our digital map suppliers, who will then in many cases, physically visit the location to understand and correct the situation. |
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What if I can’t find an address?
Please make sure you have correctly spelled your entry. If you do not know how an address is spelled correctly, simply enter the parts of the address, you know for sure (e.g. “Times”, “New York” for Times Square in New York City). Then browse in the result list and look for the address. Also, make sure that the city in which you are looking for an address is correct. Sometimes the official postal address differs from the address you are looking for. In that case, search for an address nearby that you know of and browse on the map. If you find the address on the map but you can not find it while searching for it, please let us know via support@sphereteq.com |
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What is WAAS?
WAAS stands for the "Wide Area Augmentation System" ; it is an FAA-funded project designed to improve the overall accuracy and integrity of GPS signals for flying in instrument meteorological conditions, primarily during the approach and landing phases of flight. It is a space-based system that broadcasts integrity information and correction data as determined by ground reference stations. At this time, the system is still in the development stage. The goal is to provide reliable signals with an accuracy of seven meters (21-22 ft), both horizontally and vertically, 95+% of the time. Current tests show the actual accuracy to be on the order of 2-3 meters. See http://gps.faa.gov/Programs/WAAS/waas.htm for more information.
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If required, how do I arrange to get my Caliber unit repaired in the USA or Canada?
In order to get your Caliber unit serviced, please contact
our technical support department at
support@sphereteq.com
Caliber's technical support department is available M-F, 8:00-5:00, Pacific Time (except holidays).
When contacting technical support by e-mail, please have available the serial number of the unit, the return shipping address, and a daytime telephone number. A Product Support Specialist will provide you with a Return Material Authorization tracking number (RMA#) and shipping instructions.
Please note: Caliber recommends that return items are shipped through a carrier that offers shipment tracking as well as shipping insurance. So that it is completely protected in the event that the shipment is lost or damaged, please insure your unit for its purchase price. If return items are not shipped through a carrier that offers shipment tracking and the return items are not insured for their full value, you will be responsible for any loss or damage to the product during shipping.
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Where can I get software updates?
Other than what is currently posted on the Caliber web site,
no newer GPS system software or road
detail/map updates are available from Caliber. If you
wish to purchase updated road detail/map updates, please
directly contact the GPS software provider at
www.horizonnav.com |
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If my questions are not answered in this manual, how do I get in touch with your support department?
Please contact us at support@sphereteq.com or your retail store. |
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